操作指引 | How Can I Use SkyRemit When I'm Not in China?
There are some of the international schools have started the summer holiday. So there are concerns about 'Will I be able to use SkyRemit when I am overseas?', don't worry, the answer is yes.
不少国际学校的暑假已经开始了，很多用户询问我们在海外能否使用SkyRemit，别担心，在海外也可以使用SkyRemit。
You may face the issues, but there are solutions.
你可能会遇到一些麻烦，但总有解决方案。
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Open issue: can't open/loads slow
使用问题：打不开/加载慢
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verification code receiving
验证码收取
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WeChat/Alipay using
使用微信/支付宝
Q1. SkyRemit can't be opened/loads very slowly when abroad?
在中国境外时，SkyRemit的界面无法打开或者打开速度很慢？
A: Use a VPN to access servers of Hong Kong China, China's mainland, or any nearby country and it will be fixed.
打开VPN，选择中国香港、中国大陆或相邻国家服务器即可。
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Q2. Worried about not receiving the SMS verification code?
担心收不到手机验证码？
Just make sure your SIM card activates the international roaming service, below are the methods of activating the roaming service for the three telecom operators:
这取决于您的SIM卡是否激活了国际漫游服务，以下是三家电信运营商激活漫游服务的方法：
*Must be activated before the trip.
*需在离境前完成
China Unicom
中国联通
Send "KTGJMY" to 10010 to activate; send "GBGJMY" to 10010 to deactivate.
发送“KTGJMY”至10010开通；发送“GBGJMY”至10010关闭。
(No activation fee is charged, calls and internet usage will be charged, receiving SMS is free.)
（不收取开通费用，打电话，上网收费，收短信免费）
China Mobile
中国移动
Send "GMKT" to 10086 to activate.
发送“GMKT”到10086开通。
(No activation fee is charged, calls and internet usage will be charged, receiving SMS is free.)
（不收取开通费用，打电话，上网收费，收短信免费）
China Telecom
中国电信
Send "KTGJMY1" to 10001 to activate.
发送“KTGJMY1”到10001开通。
(No activation fee is charged, calls and internet usage will be charged, receiving SMS is free.)
（不收取开通费用，打电话，上网收费，收短信免费）
If you don't want to activate the roaming service, there are other options:
如果您不想开通漫游服务，可以选择：
1. For SkyRemit's sign-in code: add your email to SkyRemit or log in via WeChat;
SkyRemit的登陆验证码：在设置中添加你的常用邮箱或直接通过微信登录；
2. For bank transfer's secure code: apply a USB key at your Chinese bank counter to receive codes for verification whenever you want to transfer.
银行的验证码：去银行柜台申请U盾以在国外收取汇款验证码。
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Q3. Can I use WeChat and Alipay when I am not in China?
我在中国境外能正常使用微信支付宝吗？
A: Yes, sometimes even if you are not in China they can work normally. If they don't work, consider trying one or more of the following methods:
可以，有时即使您不在中国，它们也可以正常工作。如果不能使用，您可以尝试以下几种方法（其中一种或更多种）：
1. Using a VPN, specifically with the China‘s Mainland/Hong Kong node selected.
使用 VPN，选择中国大陆/中国香港节点。
2. Change your phone's timezone to the China timezone.
将您的手机时区设置为中国时区。
3. Activate the roaming service on your Chinese SIM card before leaving China.
在离开中国之前激活你的中国SIM卡上的漫游服务。
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If you have any questions or concerns, feel free to contact our customer service team at any time.
如果您有任何疑问或疑虑，请随时联系我们的客服团队。